I was working on my business partner’s computer to help him fix errors with his Sitecore instance for his certification class. He experienced multiple issues with the Sitecore 8 installer on Windows 8 and we went the manual route of deleting Sitecore to install clean and start from scratch. In the process, we:
- Deleted the IIS website instance in the IIS Manager
- Deleted the databases used by the instance
- Deleted the root folder in the filesystem
After launching the installer again, it kept returning the error “The name you entered is not unique.” when naming the Sitecore instance to one previously used. After checking the IIS metabase and a few other typical locations, couldn’t figure out where the Sitecore installer was finding the name since we deleted everything manually. It turns out that the Sitecore executable installer creates a registry entry under HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Sitecore CMS which is used to display information in Windows Programs and Features. This registry key is also checked during the installation process and if a child key with the same name as the one being installed is found, the above error message is shown.
To fix this:
- Start -> Run (or Windows Key + R)
- Type regedit
- Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Sitecore CMS.
- Delete the registry keys containing the information about the previously installed instance.
NOTE: You’ll need to relaunch the installer as it apparently caches the key information.
If you’re installing IIS with Windows 7, you may find that the IIS (Internet Information Services) installation hangs while the progress bar indicates 100%. The menu displays: “Please wait while Windows makes changes to features. This might take several minutes.” and appears to do nothing.
The solution? Disable ESET antivirus and try again. I’ve found that it seems to conflict with the trustedinstaller which causes the lockup issue. It might be the same with other anti-viruses as well.