I was working on my business partner’s computer to help him fix errors with his Sitecore instance for his certification class. He experienced multiple issues with the Sitecore 8 installer on Windows 8 and we went the manual route of deleting Sitecore to install clean and start from scratch. In the process, we:
- Deleted the IIS website instance in the IIS Manager
- Deleted the databases used by the instance
- Deleted the root folder in the filesystem
After launching the installer again, it kept returning the error “The name you entered is not unique.” when naming the Sitecore instance to one previously used. After checking the IIS metabase and a few other typical locations, couldn’t figure out where the Sitecore installer was finding the name since we deleted everything manually. It turns out that the Sitecore executable installer creates a registry entry under HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Sitecore CMS which is used to display information in Windows Programs and Features. This registry key is also checked during the installation process and if a child key with the same name as the one being installed is found, the above error message is shown.
To fix this:
- Start -> Run (or Windows Key + R)
- Type regedit
- Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Sitecore CMS.
- Delete the registry keys containing the information about the previously installed instance.
NOTE: You’ll need to relaunch the installer as it apparently caches the key information.
In working on implementing a Sitecore site into an existing code base inherited from another vendor, I discovered that the admin password had been modified and the vendor would not share it. Not being able to login to the admin section of Sitecore was not ideal to say the least. After scouring the web, most articles contained instructions on how to reset the password, but almost all of them applied to Sitecore 6 and below. For Sitecore 7 and above, most articles were not applicable as they introduced the PasswordSalt field into the database which Sitecore uses to hash the password.
If you’ve run into a similar situation, or you’ve forgotten or lost your admin account password, getting access back to everything is pretty simple. Load SQL Management (or your favorite SQL editor) and execute this query against your Core database: