TAG: Tools

When updating Office 2011 for Mac, you are prompted that you must close “Microsoft Database Daemon” and “SyncServicesAgent”

If you’re trying to update your install of Microsoft Office 2011 for Mac, you may get the following message:

“These applications must be closed before the software can be installed:

Microsoft Database Daemon

Close these applications and try again”

If you try to kill the apps using activity monitor, you’ll find they keep getting restarted. The only way I found that worked to stop them is by following the instructions below.

  1. Open a terminal window and enter the following command:
    launchctl unload ~/Library/LaunchAgents/com.microsoft.LaunchAgent.SyncServicesAgent.plist

This will unload the SyncServicesAgent. Unfortunately the Daemon kept running for me after the latest update. To stop that, do the following:

  1. Open activity monitor
  2. Scroll down until you find Microsoft Database Daemon in the list of active applications.
  3. Click on Microsoft Database Daemon and click on the Quit Process button in the toolbar

Go back to the install utility and you should now be able to proceed with the install. Once the install is finished, you’ll want to restart the Sync Services Agent, so do the following:

  1. Go back to the terminal window and enter this command:
    launchctl load ~/Library/LaunchAgents/com.microsoft.LaunchAgent.SyncServicesAgent.plist

Now you should be all set with updates and can close terminal.


ESET AntiTheft Causes Dell Machines to Lose Permissions on C:

Eset Logo

I just spent the past two days complaining about Windows 8 to everyone I know because of how awful the experience is. I installed Windows updates, rebooted, and the system stops working.

It turns out it wasn’t Windows causing the problem but ESET AntiTheft on Dell laptops. It turns out there’s a permission bug specific to Dell machines when ESET creates it’s ghost account and instead of giving it restricted access, the system essentially copies the permissions and then changes everything on the C: drive to a state where the permissions are no longer accessible.

Unfortunately, the only known fix at this point is to contact ESET support. I called their support line in North America and the tech knew about the issue right away. You’ll have to reboot into safe mode, and then get them to remote in to install a utility that runs a script that resets the permissions.

Contact Info here: http://www.eset.com/us/about/contact/

The tech assured me they are working with Dell to get this issue resolved so until they do, make sure you don’t activate ESET’s AntiTheft on the Dell machine.

Kill Multiple Processes at Once Via Command Line with Taskkill

Ever have a program or process that doesn’t end properly and runs in the background continuously?

I recently encountered this issue with VLC on one Windows 7 machine where it keeps the process never terminates. Since I never reboot the machine for other than Windows Updates, this amounted to 633 copies of VLC running in memory. Each process only used about 633k so it wasn’t an astronomical memory hog but multiply that by 633, you begin to feel the machine slowing down. Task Manager doesn’t let you kill multiple processes in bulk and I didn’t want to go through killing them one by one or rebooting.

The solution? Good old command line. Open up command prompt (start -> run -> cmd.exe). This snippet will kill all processes that start with the taskname:

To kill all VLC processes, you’d use:

All running VLC processes will be terminated automatically.

Did you know…?

Windows 7 sports tons of new features and surprises that have gotten little to no fanfare.

Did Windows 7 Calculatoryou know that Microsoft has updated the Windows Calculator with Windows 7 with some really new and useful features? Previously, most of these features often required you to open Excel or use some website to solve the problems they address. The calculator sports new features including Unit Conversion, Date Calculation, Mortgage, Vehicle Lease, Fuel Economy (in both MPG and KM no less!) You can find the different options under the View menu after opening the calculator up. See screenshots below for examples of what the calculator can do.

Standard Mode Calculator HistoryUnit CalculatorWindows 7 Date CalculatorLease CalculatorFuel CalculatorMortgage Calculator

Firefox Plumber Eliminates Memory Leaks

If you’re a power user like me, you’ll find Firefox will often balloon to about 1 gig of RAM usage after some time. Often times it’ll hit that point and then just crash.

I’m probably in the minority but my surfing habits tend to be open a mess of tabs and then come back and read later. I never go back to bookmarks (even though I do have a delicious account and actually tag stuff). At any time, I may 25-100 tabs open in my browser.

I’ve had to install add-ons like session manager just to ensure I don’t lose my tabs when working because Firefox’s built-in tools wouldn’t restore my tab session when it crashed.

I recently stumbled upon Firefox Plumber (http://www.rizone3.com/2011/firefox-plumber/). I’ve been testing it for a few days now and I have to say I’m completely blown away by how well the utility works.

firefox plumberCurrently I have 32 tabs open in Firefox. Under normal loads, the browser would utilize between 800MB-1GB of memory. With Firefox Plumber running, which is only utilizing about 708k in memory usage, Firefox is currently fluctuating between 4 and 7 MB of memory usage.

The only caveat is that Firefox Plumber does utilize about ~5% of the CPU to keep Firefox tamed.

After some sleuthing, I found it accomplishes this by offloading the memory to the swap file which could present it’s own issues. I’m going to stick with it for now since Firefox appears to be more stable and see how things work.

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